Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • DW

    “5 Stars!”

  • Brent R Jones Profile Image

    “Good agents, good service, good rates. For 20 years we have gone with Forest Agency for home and auto.”

  • JT

    “Mathew was great to work with , he provided great detail and several choices that lead to a 20% plus savings with better coverage ! After over 35 years with one provider , I was quickly educated that I was being taken advantage of and should have done the review and switch 20 years ago!

    Thank you Matt and Forest Agency !!!”

  • IO

    “Melissa is awesome! She always take Good, Quick care of us!”

  • AJ

    “Nice service.”

  • DL

    “Nichole was a delight to work with, a good communicator and worked to get us the coverage and pricing we were seeking.”

  • ME

    “Working with Nichole was effortless and she was able to save me a considerable amount money from my Farmers policies.”

  • Mark Schmitt Profile Image

    “Excellent personal customer service. Works to help provide best insurance coverage value.”

  • JB

    “Matt was extremely helpful and patient with my changing needs. His research provided me with very affordable insurance that gave me the right amount of coverage I needed. His knowledge certainly allowed the process to be relatively painless. A good person and agency to have on my team.”

  • Rampelle Aguilar Profile Image

    “I have a catering company and Scott Plapp is my agent. He teamed up with Forest Agency and it has been a smooth transition. They are very professional, prompt and insightful with all their recommendations. At no point did I feel like I was pressured into picking a policy or purchasing anything excessive. Great group to work with!”

  • RM

    “Bonnie Casper with the Forest Agency has always been extremely helpful with all our questions and our insurance needs. Well done.
    Rich Miller
    Albion Edgerton Flyers Inc.”

  • DZ

    “When I moved to Illinois from Michigan, my insurance was spread across multiple providers and was frankly a bit of a mess. Diane took the time to provide a holistic, comprehensive approach to my insurance needs, and found the best providers based on my situation. Since Forest Agency is independent, they are able to shop numerous providers, but I only had to deal with a single point of contact. Diane was prompt, thorough, knowledgeable and professional. Recommended.”

  • JS

    “Everyone was very professional ,receptionist ,agent,etc..initially Matt was person I spoke with,I explain why I was there and he agreed to review my policies and on my return visit I was given quotes on all the policies.each line item was explained to my satisfaction.
    Matt is congenial,amicable,knowledgeable,etc .Thanks
    Jordan stewart”

  • TS

    “Matthew Sullivan at Forest Agency is a great insurance agent. He handles all of our insurance from homeowners with umbrella coverage to auto and special policies to cover jewelry. We recently bought two new vehicles and Matt made the transition to cover the new cars seamless and super simple. He is always happy to answer all of my questions and makes sure our policies are kept up to date with the proper coverage. Thank you Matt for taking care of all of our insurance needs. We know we are in good hands with you and Forest Agency.”

  • VP

    “Amazing service, great rates, Melissa Keshen is wonderful to work with. I highly recommend the Forest Agency Insurance Team!